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Forum Discussion

Cho45's avatar
Cho45
New member | Level 2
2 months ago

We couldn't submit your request at this time, please try again later.

Try to send a request to solve my problem for an hour, try all categories but nothing goes through [We couldn't submit your request at this time, please try again later.]. Could anyone please provide...
Billing
Payments
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Cho45 - sorry to hear about this.

 

Can you please clear your browser's cache or try another browser and let me know how it goes?

 

If you get the same results, I'd appreciate a screenshot too.

 

Also,  if there's anything else you'd like to ask in the meantime, by all means, go for it.

 

Thanks!

  • dsrama's avatar
    dsrama
    New member | Level 2
    2 months ago

    Same.  Even in private window mode.

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hi dsrama - does this persist after clearing your browser's cache or on another browser? 

      • dsrama's avatar
        dsrama
        New member | Level 2
        2 months ago

        Isn't that what private mode does, temporarily?

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