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proudfabric's avatar
proudfabric
New member | Level 1
2 months ago

Dropbox job application form not submitting

Hi there! 

I'm applying for a job at Dropbox and am running into a problem with the application form. When I submit the completed form, the page scrolls back towards the top and does not submit. No error messages or form field validation messages are shown. 

I've filled out the form more than 10 times now and am positive I'm not missing any required fields, or that I'm missing a field validation error message. 

Thank you for any help! 

Below are some debugging details:

Browsers I've tried: Mac OS: Chrome, Safari, Firefox     Windows: Edge, Opera, Chrome

Other debugging I've tried: Clearing cache, using incognito window

Job application: https://jobs.dropbox.com/listing/6330324/apply

Error Messages
  • proudfabric's avatar
    proudfabric
    2 months ago

    I was now able to successfully submit the form! Thanks kindly for sorting this out so quickly!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey proudfabric thanks for posting here! 

    I'll be checking internally on this, and get back to you as soon as possible!

    Hang tight, thanks for your patience! 😀

    • Emmet's avatar
      Emmet
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hey proudfabric

      We've raised this with the team behind the career site. They believe this issue should be resolved now. Can you try submitting your application again? You might have to clear your cache again before trying again. If you run into issues, please let us know (or if the issue is now resolved!). 

      Thanks for your patience and for reaching out. 

      • proudfabric's avatar
        proudfabric
        New member | Level 1
        2 months ago

        I was now able to successfully submit the form! Thanks kindly for sorting this out so quickly!

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