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Forum Discussion
Enid Pretorius
3 years agoExplorer | Level 4
Why is VAT charged on foreign country invoices
I am in South Africa but got charged VAT in USA dollars.
Either you need to provide prices including VAT or stipulate that your prices are excluding VAT. I do think this is unprofessional and ...
Enid Pretorius
Explorer | Level 4
The USA does not charge VAT but yet you charge VAT to foreign countries - Are you registered as a VAT vendor in that country?
If so I would like your VAT number so that I can claim the VAT back here in my country
Walter
3 years agoDropbox Staff
Hey Enid Pretorius, sorry to jump in here, but what plan are you currently on?
- Enid Pretorius3 years agoExplorer | Level 4
Professional
- Walter3 years agoDropbox Staff
In that case, you can add your VAT ID to your account following these steps.
Hope this helps Enid Pretorius
- Dominique B.32 years agoHelpful | Level 5
Hi
I have exactly the same question as @Enid Pretorius.
I am currently on the Dropbox Plus - 2TB plan, I am VAT registered in South Africa and have been unable to claim this VAT back I followed the step to add my VAT number and the ability to enter my VAT details is not available on my profile.
I either need to be able to add my VAT details on this invoice if you charge me VAT or I need to be VAT exempted. This is a retrospective issue that I have been struggling with since 2015 where I have been charges VAT
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