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Rob-PA's avatar
Rob-PA
Explorer | Level 3
12 months ago

Annoying Slow-Load Drop-Down Menu - Jumping Click Selections - Since Last DB Upgrade

Sorry if this is in the wrong forum section. I did my due diligence in searching for the best location.

 

This issue has now occurred multiple times:

 

Since the most recent Dropbox upgrade, when I go to the drop-down menu and click to log out (an eye/hand/mouse motion that would be second nature by now) - the menu jumps selection to 'Automation' and errantly sends my click there. I never had issues with a Dropbox slow-loading simple logout menu before. There's nothing more annoying on a screen selection than 'jumping' menu list items!

  • Hi Rob-PA, I'd be happy to look into this for you! 

     

    Which platform are you using on your end? Feel free to clarify. 

     

    Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there? 

     

    Keep me posted, and we'll take it from there!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Rob-PA, I'd be happy to look into this for you! 

     

    Which platform are you using on your end? Feel free to clarify. 

     

    Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there? 

     

    Keep me posted, and we'll take it from there!

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