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Forum Discussion
Megabyte
5 years agoExplorer | Level 3
Can I disable 2FA on my account?
I have been using Dropbox without 2FA for years but my iPhone had to be restored and I am now not able to use Dropbox unless I use 2FA.
The problem I have with Two-factor is that I do a lot of trav...
- 5 years ago
Thanks for the additional info Megabyte!
If you created your Dropbox account through the "Sign in with Apple" option, then you can create a Dropbox password for your account from your account settings page here.
Setting a Dropbox password will allow you to use either option to sign in. To use your Dropbox password, you would just sign in by entering your credentials under the "Sign in with..." options.
Let me know if you have any other questions!
Megabyte
Explorer | Level 3
I would have to scan with Authy and cannot do that when travelling with just my iPhone.
Elixir
5 years agoStar | Level 19
You have to scan the QR code only once when seting up Authy. You can setup the 2FA using a desktop browser before travelling. Next time you need to login, open Authy and copy the 6 digit number and enter in the Dropbox 2FA login prompt. Are you not using the Dropbox app in your iPhone? In that case you don't have to login every single time.
- Megabyte5 years agoExplorer | Level 3
Thank you very much. Yes, I was using Dropbox app on my iPhone but I got locked out and had to restore. When I went to Dropbox, that is when they said I had to have 2FA.
- Daphne5 years agoDropbox Staff
Hey peeps, just jumping in here!
Are you able to access your account Megabyte?
If so, you can disable 2FA from your account settings with the steps outlined here.
I hope this helps!
- Megabyte5 years agoExplorer | Level 3
Yes Daphne, I can access it so I will be able to disable Dropbox, but unfortunately I will not be able to disable having to use it with Apple ID which is how I would have to set it up
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