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Andrew1983's avatar
Andrew1983
New member | Level 2
5 years ago

Can I reset my password without access to the email as I forgot it?

i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
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kyoto's avatar
kyoto
New member | Level 2

1) I'd ll like to change registered e-mail but I can't access the e-mail. The reason is that the e-mail which was provided from my provider was canceled.

2) I forgot password for dropbox account. If I change the password, I have to access the e-mail.

 

I'd like to know how to change the e-mail and the password.

Best Regard

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi there kyoto, thanks for posting your questions here. 

 

I moved your post to this thread, where other users have asked this. 

 

Have a look around at what is mentioned and let us know if you have any issues along the way.

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