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Forum Discussion

Andrew1983's avatar
Andrew1983
New member | Level 2
5 years ago

Can I reset my password without access to the email as I forgot it?

i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
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Lnnewm01's avatar
Lnnewm01
New member | Level 2

How can you reset your password if you don't have access to the email account any more.  I got a new phone and when it transferred and it didn't recover the password.  My late husband set this up for me and I have no clue what the password is.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

You cant I'm afraid. 

 

Use your old phone that is logged in to move everything to a new account

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