You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dullard's avatar
Dullard
New member | Level 2
2 months ago

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup. I tur...
Account Settings
Desktop
Dropbox Backup
  • Walter's avatar
    Walter
    2 months ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

When did this start happening bbob? 

 

I'd love to also have a screenshot of the pop-up message you get on your end, when plugging an external drive on your device. 

bbob's avatar
bbob
Explorer | Level 3
2 months ago

I don't recall when, it has been for some time.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

    • bbob's avatar
      bbob
      Explorer | Level 3
      2 months ago

      Walter, i have tried the "Never for this device" option many times, but your suggestion of an rarely used and unknown to me windows feature found all autoplays set to dropbox. thanks for finally solving this mystery.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!