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tester8348629568's avatar
tester8348629568
New member | Level 2
6 months ago

Dropbox Email-based MFA not sending emails

Hi all. I'm an admin in higher education, and while we are not a Dropbox customer, we occasionally have people use their university addresses for personal accounts.   One user apparently had conf...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

HI there tester8348629568 - thanks for bringing this to our attention.

 

If the issue persists after disabling and re-enabling MFA, may we reach out via email to the email address that's associated with your profile here on our Community, so that we can have a  further look internally?

 

Thanks!

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