One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
avspin
10 days agoNew member | Level 2
Dropbox is adding a folder to a thumb drive without asking
If I plug a thumb drive or turn on an external drive, Dropbox is adding a folder automatically without asking. In my case it's a document folder. I do not want this added. There must be a setting ...
avspin
10 days agoNew member | Level 2
Yes, in my documents folder that I have now deleted. And there never is any files inside these folders that are created. I quit Dropbox and turned on a couple externals and inserted two different thumbs and not folders created. Restarted system and it created a folder.
Jay
Dropbox Staff
10 days agoThanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!