Forum Discussion

psychomaniac189's avatar
psychomaniac189
New member | Level 2
27 days ago
Solved

Dropbox keeps switching to beta while I've already opted out of early releases.

I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again 

  • Rich's avatar
    Rich
    16 days ago
    psychomaniac189 wrote:

    can you please remove me from the beta program?

    I can't do that. I don't work for Dropbox. I'm just a user like you.

    Try this. Uninstall Dropbox from your computer. If you have it installed on more than one, uninstall it from all of them. Remove the linked device(s) from your Security page, then go toggle the Early Access setting On and then Off again. Then reinstall the stable version, being sure to download it from here.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    psychomaniac189 wrote:

    I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account.

    Did you install the stable client? If not, then you'll continue to get the beta updates. You need to disable the option in your account settings, then download and reinstall the stable version.

    • psychomaniac189's avatar
      psychomaniac189
      New member | Level 2

      There is no such thing! I downloaded the "sable client" and because I was in EA I'd just get  the EA version over and over and over. Now that I disabled EA from my account. I can install the regular version, but it eventually "updates"  to the garbage beta version. 

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        psychomaniac189 wrote:

        can you please remove me from the beta program?

        I can't do that. I don't work for Dropbox. I'm just a user like you.

        Try this. Uninstall Dropbox from your computer. If you have it installed on more than one, uninstall it from all of them. Remove the linked device(s) from your Security page, then go toggle the Early Access setting On and then Off again. Then reinstall the stable version, being sure to download it from here.