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Forum Discussion
Jimmy
8 years agoNew member | Level 2
File count and folder size?
Hi, i cant find the folder size and file count info for my folders online. Where can i see that? Should it not be visible in the folder tree on the login page?
I have to make a quick comparison between the files and folder on my PC and online to check if all files are uploaded or not.
BR Jimmy
wrote:
It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.
You mean like this:
And this:
Just select all files in a folder and you'll get the total number of items selected. For folder size, change one of the column headers to Size, select the folder, then click Calculate size from the menu on the right.
- MarkSuper User III'm afraid such information is not available online Jimmy :(
- JaneDropbox Staff
Hi Jimmy,
It appears that you are asking about checking a folder's size online, which is answered here:
https://www.dropbox.com/help/8785
Hope that this helps! If I have misunderstood, can you please let me know?
Thank you!
Kind Regards,
JaneA- wishfuluserCollaborator | Level 8
Two points on this thread:
1. The link only addresses file size. Re folder size it just says it is not available to users. WHY it is not availble to users I cannot imagine. This is obviously an essential feature!
2. The link is out of date. File size used to be available as described there, but now it is not. So now file size is also withheld—proof Dropbox is doing this on purpose.
WHY would Dropbox withhold this? To dupe users into overpurchasing? This is terrible user treatment. Shame on you, Dropbox.
- mamomiHelpful | Level 5
This is outrageous. File count and folder and file size are the most basic of information. I wonder if Google Drive offers this.
- gtcNew member | Level 2
It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder. I'm losing dropbox space that is an expiring promotion and I'm trying to compare the files I have backed up to what is in Dropbox before I delete them - and I can't even do a count.
- RichSuper User II
wrote:
It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.
You mean like this:
And this:
Just select all files in a folder and you'll get the total number of items selected. For folder size, change one of the column headers to Size, select the folder, then click Calculate size from the menu on the right.
- Dominick R.2Helpful | Level 5
The website feature that has supposedly been implemented DOES NOT WORK.
The other string on which this same issue is lamented has been "closed" because the moderator declared it to be solved. But it is NOT solved.
I can see only individual file sizes. The folder sizes are indicated as "--"
* Someone else has said: "...Two smallish ones calculated size quickly. One larger one (58 Gb) took three minutes. Two more, one which shouldn't be very big at all and another which should be larger, are still calculating after over an hour...."
* And so I will say again (but why, I no longer know): the feature DOESN'T WORK, and *IF* it was "calculating," how would the user even know?
* I will also say (with apologies to all Dropbox employees who do not make horrific strategic management decisions to enrich themselves and the customers be damned): Guess what? For $100 a year you can get FIVE 1TB OneDrives from Microsoft that DO WORK + a bunch of other truly useful things like downloadable Office Suite.
I am sorry to bash & complain about Dropbox. You were a friend once.
But maybe if you had ANY technical support, you would log onto your customers' machines remotely like every other tech company on earth does and see the things that DO NOT WORK.
Frankly I find it just rude beyond belief that you compel your "Professional version" customers to rely on crowd forums to deal with problems while you advertise incessantly about your new products and only give tech support (or do you even then?) to "Business" users.
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