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Forum Discussion
Solved
How do I sign in to my Dropbox account if I've made too many login attempts?
I have a problem logging in after I did phone reset.
At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help.
I waited for hours but nothing is changing.
I tried to uninstall and install app again but problem still persists.
The three steps sollution that has worked out:
- Login to your dropbox account trough the website.
- Go to your profile and activate Two Factor authentication.
- Try to log again in the device/app you want, After provide the password it should ask for the security code just generated, provide it and you will be good to go.
That's the only sollution so far and was provided by the community, not even the Dropbox support although is a long time subject.
PS: Thank you @Andrew C.
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Message calling the attention addresed to Dropbox Customer service Team
In this sense dropbox support should be more proactive and add a message at the end of the reset password notification e-mail and also to the FAQ.
That would reduce the ammount of tickets open on your side, customers will be self served and the forum won't be populated with long tail and spread messages regarding an issue that could be easily solved.
I am trying to login to my account on my iPad 2 but every time it tells me "Too many attempts. Please try later". I have waited over a day and it still says that. I have tried different accounts, and uninstalled the app and reinstalled. Still nothing. Is there any way to reset this? I can't login with any account.
Exact same problem here. The message, "Too many attempts. Try again later." simply never goes away.
...then several hours later, it mysteriously starts working again.
I got the same problem, are there any fixes?
Same here.
Am seeing the same thing from my android app. Have also tried changing my password and reinstalled but still get the same error. My desktop computer logs in fine.
Same here :-(
Same situation. I even changed my password and enabled 2 step auth. No change. It happened right after i did a factory reset yesterday, no problem till then.
Oh, and just in case, I also unlinked all devices i don't use anymore (including the one i use, actually), still no change, same error. Device is Moto X 2014, stock Android 6. It's kind of weird, because since yesterday my BBM won't work either, it's stuck at "Setting up BBM". First i suspected some update, but no updates came yesterday, except for Play Games and Play Music.
Same here... Logged out but can login again.
Got the same "too many login attempts" error.
Same here :-(
Update: i managed to solve the problem by logging in from my computer and changing the email address. I haven't tried to change back to the old email, to see if that solves the issue, because i have plenty of emails and i really don't care which one i use for dropbox. And i was glad i finally managed to make it work anyway :)
I tried Abels solution and it did not work for me...
