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Forum Discussion
How do I sign in to my Dropbox account if I've made too many login attempts?
I have a problem logging in after I did phone reset.
At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help.
I waited for hours but nothing is changing.
I tried to uninstall and install app again but problem still persists.
The three steps sollution that has worked out:
- Login to your dropbox account trough the website.
- Go to your profile and activate Two Factor authentication.
- Try to log again in the device/app you want, After provide the password it should ask for the security code just generated, provide it and you will be good to go.
That's the only sollution so far and was provided by the community, not even the Dropbox support although is a long time subject.
PS: Thank you @Andrew C.
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Message calling the attention addresed to Dropbox Customer service Team
In this sense dropbox support should be more proactive and add a message at the end of the reset password notification e-mail and also to the FAQ.
That would reduce the ammount of tickets open on your side, customers will be self served and the forum won't be populated with long tail and spread messages regarding an issue that could be easily solved.
All OK now.
Had same issues with iPhone 6. Used 2 step verification after reading Andrew's post and it fixed it. Just in time - phone was on it's way out the window next.......
If you're phone is running Marshmallow make sure the Dropbox app has permission to use storage. That's what fixed this problem for me. For some reason the app never asked for the permission.
Same problem in a new Workstation with Windows 8
I unlinked my account and now when I try and link it again it says "Too many incorrect passwords. Please try later.
I don't believe I've entered my password incorrectly as I can still login to the web browser version.
How long do I have to wait until I can sign in again?
Dear Everyone,
I have went through a lengthy process of what would be the best cloud file share solution and it turns out to be DropBox. Upon this decision this morning, we have installed DropBox on two Windows 10 clients and both of them encountered the same problem:
"Too many sign in attempts. Please try later."
We have waited for 5 hours and tried again with no success. We have uninstalled and reinstalled DropBox and no success.
Please don't tell me we need to reevaluate our selection process.
Cheers,
MCI am having the same problem and it is seriously frustrating. I installed dropbox on a new laptop and for some reason, my password didn't work after several attempts. After changing it, I tried to log in and it says there were too many login attempts. It has been nearly a day and I still cannot login. When the hell is it supposed to refresh?
Mohammed W.,
I had a similar issue yesterday ("too many signin attempts, try later" for two days in a row).
I resolved it by clicking signup instead if signin, and feeding my old creds+name to the signup form. I've logged in successfully then.
