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Clinton2's avatar
Clinton2
New member | Level 2
6 months ago

I cannot get both my personal and Business accounts to show up in Windows file explorer

Have just purchased two new machines and am being driven nutts by Dropbox.  I have a business and a personal account.  On my prior machines both appeared in File Explorer.  With them linked or unlink...
Account Settings
Desktop
Multiple Accounts
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Sorry to hear about this, Clinton2.

 

If you go to the "account" tab of your Dropbox preferences, are you able to link your second account there?

 

If not, can you confirm that they're paired in your account settings on dropbox.com?

 

Let me know and we'll go from there.

  • Clinton3's avatar
    Clinton3
    Explorer | Level 3
    6 months ago
    Yes, they are linked and i’ve tried with Linked and not Linked. I dont seem to see Preferences, only Settings. I may be looking in the wrong place?

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