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Forum Discussion

Clinton2's avatar
Clinton2
New member | Level 2
6 months ago

I cannot get both my personal and Business accounts to show up in Windows file explorer

Have just purchased two new machines and am being driven nutts by Dropbox.  I have a business and a personal account.  On my prior machines both appeared in File Explorer.  With them linked or unlink...
Account Settings
Desktop
Multiple Accounts
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hmm, are you looking at the desktop app preferences?

 

You can find them, by clicking on the Dropbox icon in your system tray, then on your initials/profile pic and then on "preferences".

Clinton3's avatar
Clinton3
Explorer | Level 3
6 months ago

I have installed Dropbox and checked that it is running.  It does not show in the system tray.  Also, when I go to Dropbox.com, and click on the id circle, I do not see PREFERENCES but I see Preferences if I click on SETTINGS first.  Just above Preferences, it shows that my two accounts re linked.  Please also note that I have two Dropbox entries in File Explorer on my other machine ... that makes this even more odd.

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