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Forum Discussion
I can't disable the backup of my Mac
Hello community,
Please I need urgent help on this, I have mistakably done a backup of my Mac for Dropbox and I can't access my Desktop on my Mac anymore after doing this it says, "Desktop can'...
Hi there, israa_abuelezz, let's try something. Can you follow these steps?
Click the Dropbox icon in your system tray.
Click your profile picture or initials.
Click on Preferences.
Click the Accounts tab.
Press the "alt+H" keys and at the same time, click the "Reset OS folder locations" button.
Click Continue to proceed.
Keep me posted.
Hello Jay
I pressed on cmd+shift+H to see the elements under my root username and this is what i got when i clicked on get info for the desktop, "Original" location should be in my dropbox folder not under my the root user, is this what is causing the probem? if so, how can i move them back to the original location?
Megan
Dropbox Staff
Dropbox StaffHi there, israa_abuelezz, let's try something. Can you follow these steps?
Click the Dropbox icon in your system tray.
Click your profile picture or initials.
Click on Preferences.
Click the Accounts tab.
Press the "alt+H" keys and at the same time, click the "Reset OS folder locations" button.
Click Continue to proceed.
Keep me posted.
- Megan
Hello there, I've followed this step by step guide as I was having the same issues. I've now followed the reseting of my desktop, download, and document folders back to my finder tab, but from there I've lost all folders and contents that were on my desktop, and have been left with a folder in each called 'My files in Dropbox' but nothing in any of the folders that are back in my finder tab.
Any information would be hugely helpful!
I have a similar issue.My Mac crashed last week and I had to send it into Apple where they replaced basically the entire computer.I restored my computer from Time Machine and everything came up normally except for my downloads folder.A number of months back I inadvertently (like the previous person in this chat) enabled the back up feature for all my primary folders including downloads.After doing so I had similar problems that she had but I was able to back out of it and get it disabled (or so I thought).
So as far as I understood when I restored my machine from time machine I was not utilizing the backup feature of dropbox.But now my downloads folder says that it it is in an alias state.I can see that the folder exist in the dropbox folder when I go into my dropbox location but there is nothing I can do to fix this.I've been on the phone for several hours with Apple and everything they thought of would not work.It's obvious that this is related to the back up Application screen up my downloads folder and it was perhaps still trying to back it up (even though I thought I had it turned off).
I did the above recommended solution and it had no effect.Whenever I try to open up my downloads folder I get the same error message .
The operation can't be
completed because the original
item for "Downloads" can't be
found.how do I fix this?
Was finally able to get it to work.I think the above solution helped but the final solution was in a subsequent message that the above individual gave saying that I should just drag the folder back to its original location under my profile.After doing so it worked.Just a word of advice to everyone out there who has a Mac don't use the back up feature for your local documents.It can really screw things up.
I've tried the Alt+H trick and it doesn't work anymore. It doesn't reveal the same options. Side note the Alt key on a PC is called the Option key on a Mac. The H key didn't do anything but, the option/alt key produced this result. Can you tell me what the current steps are to disable the dropbox from my Mac? It is making life extremely difficult.
