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Forum Discussion
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
Yes, repeatedly. And there are no sync issues.
Nancy
Dropbox Staff
Dropbox StaffHey Robert T.30, can you click on the Dropbox icon again and send me a screenshot of the window you see next? I’d like to have a visual and see what we can try from there.
As requested
- Megan
Hey Robert T.30, thanks for the screenshot!
It might sound trivial, but have you checked on the little bell icon on your top right, to make sure you have no notifications there?
If you have rebooted your computer and still see the red icon on the app on your system tray, could you please try re-installing the app using the installer from this link?
It's got to be something unique to my account: I completely uninstalled and then reinstalled Dropbox, and the red flag showed up immediately, although my files are there.
