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aaa5ohio's avatar
aaa5ohio
New member | Level 1
9 days ago

I switched email on my account and I don't see anything on account now

Hello!  The organization I work for had a DropBox subscription under my email.  Since I am leaving soon, I switched over the account to someone else.  I logged in today and don't see any of our files...
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aaa5ohio's avatar
aaa5ohio
New member | Level 1

Thank you for responding! I clicked on the plan tab you provided and there is nothing there. Same, for the events page.  Last week I changed the name and personal email on the account. So, I logged in with that new information. When I didn't see anything, just in case, I logged out and tried my email, and I could not log in with it.

However, I have not logged out, on the phone app for Dropbox and it has the new name listed on the account and is showing my work email under her name. I am not sure why. I am hesitant to log out of it since I see it on my phone.

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 days ago

Have you tried logging in by using the previous email address as well aaa5ohio?

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