We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

buroz's avatar
buroz
Explorer | Level 3
11 months ago

Moving Files/Folders to Online Only doesn't do anything.

All my files are currently on sync'd to my laptops. However I would like one laptop to have most of the folders set to online only.

I've used the Manage Hard Drive Space tool, but it doesn't seem to do anything. It says it's done. but the files are still on my laptop.

I wondered if I had to manually remove the files, so I tried deleting one of the files on said laptop, but it also deleted it from Dropbox totally ...it was an unimportant file 🙂

 

Am I missing a step?

Desktop
Sync
    • buroz's avatar
      buroz
      Explorer | Level 3
      11 months ago

      So I've set it to "Make online-only", but it's still on my laptop hard drive too.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Hi buroz, I hope you're doing well!

         

        Keep in mind that when using this feature, the files/folders would still appear inside your Dropbox folder. 

         

        They wouldn't disappear from there, they would just count as 0 bytes. With that being said, can you clarify the size they take up inside your hard drive, and the app's current syncing status?

         

        Let me know more, and we'll take it from there! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!