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aaa5ohio's avatar
aaa5ohio
New member | Level 1
9 days ago

I switched email on my account and I don't see anything on account now

Hello!  The organization I work for had a DropBox subscription under my email.  Since I am leaving soon, I switched over the account to someone else.  I logged in today and don't see any of our files...
Account Settings
File access
aaa5ohio's avatar
aaa5ohio
New member | Level 1
9 days ago

Yes, I did - and oh my gosh I just tried again and it worked.  I must have typed something in wrong before. I had accidentally created an account with her email thinking I was logging into the original account.  What a silly mess. We just got it fixed!  Thank you!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 days ago

    No worries aaa5ohio - I'm glad to hear it's sorted now. 

    Let us know if anything else comes up! 

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