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Forum Discussion

Phil80's avatar
Phil80
New member | Level 2
4 years ago

I'm not receiving the email to verify my account, any help?

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Account Settings
emails
Security
GB13's avatar
GB13
Explorer | Level 4
3 years ago

Problem persists...

 

Dropbox still unable to send verification email. Unbelievable

 

 

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi GB13, are you using a public email provider, or a private domain?

     

    Are you receiving any emails in the junk/spam folder?

    • GB13's avatar
      GB13
      Explorer | Level 4
      3 years ago

      I dont know if its public provider or private domain. Outlook is used at my university.

       

      my junk/span folder is empty

    • Annarita Battista Pleasy's avatar
      Annarita Battista Pleasy
      Helpful | Level 5
      3 years ago

      thank you Jay It's private. Aruba.

      What does it mean public?

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