We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Gavin H.4's avatar
Gavin H.4
New member | Level 1
10 years ago

Password changed but user still has access?

Hi - I have a dropbox account which I share with a few people. In effect a single dropbox login and a few people know the password. Some of these access it via the dropbox App. I have changed the pas...
Account Settings
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago

the old credentials are still valid across a reboot, at least on windows, and I suspect other platforms as well. 

It is, thats right, because Dropbox doesnt run on passwords - as was said, it runs on tokens. 

As far as tracking lost/stolen devices - I don't see how dropbox can help there anyway.

If a device logs in it keeps a record of the IP address. And I believe you can get security software that auto uploads images to Dropbox if people use/steal devices etc. 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!