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Forum Discussion
Nick B.
10 years agoNew member | Level 1
Recover Deleted Account
Is there anyway to recover an account that has been deleted?
- Richard P.Super User alumni
Nope, its gone.
- MarkSuper User II
Just to confirm Richard is correct.
You selected that the account was deleted so it was - all data / referrals etc. are removed
- Richard P.Super User alumni
No, deleted accounts cannot be recovered.
- MarkSuper User II
I dont think you can Brian I'm afraid.
Log a ticket and ask. www.dropbox.com/support
I think what may have happened is you've been logged in to your personal account (software installed on your machine?) and it does warn you which accounts are being removed as you do the process.
- Elise PaisleyNew member | Level 1
The same thing that happened to Brian happened to me! At least I want my account with all my space in his back. Unfortunately I guess it's my files are gone I'm SOL. This is a really bad set up from dropbox.
- Allison C.7New member | Level 1
I have a Dropbox Pro account and have for several years. My business account got linked to it, and the business admin today accidentally deleted my whole account. Is it gone forever? Even as a Dropbox Pro user?
- RichSuper User II
My business account got linked to it, and the business admin today accidentally deleted my whole account.
Have the business team admin contact Support to see if they can restore the account.
Note to everyone else... This is a unique situation that occurs when a business account removes a member from their team. It is not the same as when you go through the process to delete an account. Support will not be able to restore your accounts if you've deleted it yourself.
- Jonas Ö.1New member | Level 1
That happened to me too, everything is gone! Hate it.
This is a serious problem that dropbox has to fix. No one except me may delete my account! - Richard P.Super User alumni
The moment you accept the Business invite and go through the (pretty obvious) process of converting the account to a Business one, the account is no longer yours. During the process, you are given the option of transferring your personal files to a new account, but the moment you complete the process its no longer your account.
There is nothing to fix imho.
- Leila P.New member | Level 1
So what's the solution to get the account back when a business account accidentally deletes your pro account? The business deleted my account and when they invited me back to try to get my files back my folder wasn't there. I have emailed support about 8 times in 10 days and I haven't gotten any response.
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