Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Lju GK's avatar
Lju GK
New member | Level 2
2 years ago

Remove former owner's user name and logo

One person - lets call him Andrew Anderson with the e-mail address starter@club.se started a Dropbox account. Another person - lets call him Bill Billson with the a-mail adress replacer@club.se - has...
Account Settings
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting about this here, Lju GK!

 

If I get this right, you’re part of a Business team, correct? 

 

In general, only the owner of a Dropbox account (the person that can sign in with their email address and password) can update their account name by going to their account settings here. 

 

As per the logo that you mention, I understand that you’re referring to this one. So, if Bill is now the team admin, it’s possible to update the logo via their Admin Console with these steps. 

 

Let me know, if I’ve misunderstood something.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!