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Forum Discussion

audrey smondack's avatar
audrey smondack
Explorer | Level 4
5 years ago

Want to delete my account - no option available in General setting

I want to delete my account and everything, doc anfd files related BUT unlike what it is said in help center there NO "delete account" option in General settings. Please procede ASAP !!

 

I'm furious I cannot simply delete in a click. This is my right as a user so I would appreciate this to be done right away.

 

 

Account Settings
Create or delete account
Security
  • Rich's avatar
    Rich
    5 years ago
    audrey smondack wrote:

    I want to delete my account ... there NO "delete account" option in General settings.

    The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    audrey smondack wrote:

    I want to delete my account ... there NO "delete account" option in General settings.

    The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.

     

     

    • audrey smondack's avatar
      audrey smondack
      Explorer | Level 4
      5 years ago

      Hi there !


      Thanks for your reply.

       

      There is no delete button at the bottom of my account page (Account > general settings), nor am I part of team, or if so, I'm the admin because I create my account long time ago and shared it with two other people.

       

      Any solution ?

      • audrey smondack's avatar
        audrey smondack
        Explorer | Level 4
        5 years ago

        Oooook! Now I get it!!

        I was indeed part of a team I created myself ! This is why.

         

        Your intel on the team thing helped me, gosh!

        I deleted the team, which automatically kicked me out, and then the button delete account appeared! Woohoo !

         

        Thanks!

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