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Which Dropbox icon do I need to click on to access my account settings on Windows?
I wish to change some settings. When I click on either the dropbox icon (either right click or left click, I expect to see some dialog box where I can changes settings. Instead I see Windows explorer...
I believe what Hannah meant was that the cache folder can’t be moved on its own to a different location; since it’s a hidden folder within your root Dropbox folder, it can only be moved with it.
To move the Dropbox folder to a different drive altogether, you'll need to follow the steps Hannah listed here.
Nancy
Dropbox Staff
Dropbox StaffHi again! From the screenshots you've sent us above, it seems like you’re clicking on the Dropbox folder which has been pinned on to your taskbar, which is why you see the files/folders in your Dropbox folder in your File Explorer after that.
Can you also send me a screenshot of the options you have in your system tray, where your clock settings are showing? If there’s also a little arrow there, please click on it and show me the apps you see then.
I'd like to check if the Dropbox app is actually running at the moment or if we'll need to take another step to relaunch it.
I hope that this is what you want and is visible to you.
- Hannah
Hi again, thomehm.
If you click on the following link, you'll see the Dropbox icon we're referring to and where you should be seeing it:
https://help.dropbox.com/installs/system-tray-menu-bar
If you don't see it there at all, let us know.
