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toannguyen2020's avatar
toannguyen2020
Helpful | Level 6
5 years ago

Why was my account disabled?

Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
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Account Settings
  • Walter's avatar
    Walter
    5 years ago

    Hi toannguyen2020; thanks for joining our Community!

     

    As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this. 

     

    Let me know if you have any more questions. 

Ali bouelyan's avatar
Ali bouelyan
Explorer | Level 3
4 years ago
I am very active on my account I use it all the times I even have it upgraded.. For some reason my account has been disabled. Please help me.
I have opend a ticket asking for help and waited for more than a week now with no respond at all.. what should I do??
I created this new account just to post this discussion.
Error String: This account has been disabled

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