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Joshua Natoli's avatar
Joshua Natoli
New member | Level 1
3 months ago

2FA Authentication for login going to non-existent email address

I can no longer access my personal account as the email associated with it has been terminated. It was a college email address and the school abruptly closed. Each time I try to login a code is sent ...
Account Access
Joshua Natoli's avatar
Joshua Natoli
New member | Level 1
3 months ago

Thanks, Jay. Ticket #24553404

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Thanks for the ticket ID, I've gone ahead and prioritized that request to expedite matters on your behalf.

    • Joshua Natoli's avatar
      Joshua Natoli
      New member | Level 1
      3 months ago

      Thank you!

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