We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Elliot Smith's avatar
Elliot Smith
New member | Level 2
2 years ago

All of my Dropbox Personal Files Now within a Team Folder

Hello, This evening I accepted an invite to what I thought was a shared folder from a colleague. Worryingly, my Personal files now exist within this team folder. I'm worried that others may be able to see my personal files (I have a dropbox Personal account) and furthermore I can't exit the team. I just want my personal files back as they were, rather than in a sub folder of a team organisation, and I'm now concerned that when i'm removed from this Team all of my personal files will disappear.

 

Thanks in advance.

 

Elliot

Desktop
dropbox business
Offboarding
Sync
Team member
  • Jay's avatar
    Jay
    2 years ago

    Hi Elliot Smith, thanks for bringing this to our attention.

     

    It sounds like you joined a Dropbox Business team and merged your files to the account.

     

    In order to leave the team, you'll need to ask the team admin to convert your account back to a personal plan away from the team.

     

    Keep me updated with any progress.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Elliot Smith, thanks for bringing this to our attention.

     

    It sounds like you joined a Dropbox Business team and merged your files to the account.

     

    In order to leave the team, you'll need to ask the team admin to convert your account back to a personal plan away from the team.

     

    Keep me updated with any progress.

  • MilicaB's avatar
    MilicaB
    Explorer | Level 4
    2 years ago

    Klijent nam je poslao pozivnicu da pistupimo njegovom DB, kliknuli smo sihronizaciju i sada je naš account (koji imamo na DB oko 4 godine) postao deo njegovog acounta i naši folderi su sada deo njegovog naloga.

     

    Kako možemo da vratimo naš account kao što je pre bio,  kao glavni i potpuno ne zavisni od njegovog. 

    • MilicaB's avatar
      MilicaB
      Explorer | Level 4
      2 years ago

      The client sent us an invitation to access his DB, we clicked synchronization and now our account (which we have had on DB for about 4 years) has become part of his account and our folders are now part of his account.

      How can we return our account as it was before, as the main one and completely independent of his.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi MilicaB, I've merged you to this thread to keep similar queries together. 

       

      You can check my previous post on how to leave the Dropbox Business team that you've joined.

       

      If you have any further queries, feel free to message back.

      • MilicaB's avatar
        MilicaB
        Explorer | Level 4
        2 years ago

        I can't find that post. Please repost here

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!