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anonymous's avatar
anonymous
5 years ago

Getting emails from someone at Dropbox

Since a few weeks I keep getting E-mails from [email removed as per Community Guidelines]@dropbox.com. Is this a scam or a real Dropbox Employee? Atm. there is many spam in my mail and I wanted to ...
Security
  • Jay's avatar
    Jay
    5 years ago

    Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

     

    Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi anonymous, thanks for joining the Community.

 

I'm sorry to hear about this. If the email is coming from a @dropbox.com address, then it should be an official email.

 

Are you certain that the sender's email (and not the 'name' of the sender) shows the dropbox.com domain?

 

Keep me posted!

  • anonymous's avatar
    anonymous
    5 years ago
    Hi Jay,


    Yes I am. Sure it is a Dropbox email address.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Thanks for the info. What are the contents of the email without going into too much detail?

       

      Are they advising about Dropbox products or unrelated matters?

      • anonymous's avatar
        anonymous
        5 years ago
        It is about Dropbox Business for me and my Company. The Problem is I am not the boss of a company or something I am just a regular user.

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