You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sarahsocute's avatar
sarahsocute
New member | Level 2
3 months ago

How can I access my files?

I need help with getting in contact with support.  I upgraded my account I thought to professional so I would have access to support.  I have some files that are stored with dropbox and I need to acc...
Account Access
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Hi sarahsocute 

 

Support is available at www.dropbox.com/support. BUT some options are only available for paid users (i.e. not a trial) and phone support is for business only. 

 

You can access all files, however, easily at www.dropbox.com/home. If that isn't what the issue is we need more info

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