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Forum Discussion
shaunsgraham1
6 months agoExplorer | Level 3
How can I change my Dropbox account email address while in a team?
My two email address accounts somehow got linked when I accepted as shared folder on a project for work, and now my account has linked the two accounts and has the wrong email address. I would like t...
Jay
Dropbox Staff
Hi shaunsgraham1, thanks for bringing this to our attention.
Just for clarification, did you join and merge your account with a Dropbox Business team?
This will help me to assist further!
shaunsgraham1
6 months agoExplorer | Level 3
Yes. I'm pretty sure I did.
- Jay6 months agoDropbox Staff
Are you looking to just change your email address, or do you want to be removed from the Dropbox Business team entirely to return to being a personal account?
- shaunsgraham16 months agoExplorer | Level 3
I just want to change my account email address back to what it was before. It won't let me as it say it needs to be 'admin' to change it. But somehow, it has nominated as complete external persons email as the admin when I accepted a shared folder.
- Jay6 months agoDropbox Staff
Since you're part of a Dropbox Business team, it isn't possible for you to change your email address. Only the team admin can make this amendment.
You can find out who they are by following these steps.
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