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timlfgtrr's avatar
timlfgtrr
New member | Level 2
8 months ago

How can I export my Dropbox folder in a team to a new Dropbox account?

Hi Everyone- I had my own Dropbox account with my work files.  Another company that I am affiliated with invited me to their Dropbox and when I accepted the invitation, it converted MY Dropbox account with theirs.  I was able to still access my files, but under their Dropbox.  That company is now closing and I want to export my folder to a new Dropbox account.  

 

Do I need their admin to do that?  What are the steps involved?

 

Thank you in advance for your help. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi timlfgtrr, thanks for messaging the Community!

     

    You can ask their admin to convert your account back to a personal account away from the team, by having them follow these steps.

     

    Once on a personal account, you can keep it as is, or move it to another account if need be.

     

    If you need any further assistance, please let me know!

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