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Forum Discussion

Akshar Panchal's avatar
Akshar Panchal
New member | Level 1
10 days ago

I am not receiving the Dropbox security alerts after enabling it.

Hello Community, I am not able to get security alerts of Ransomware events despite enabling log event. Is there any way to run sample Ransomware test file and get alerts ?

Security
Shared Files
Shared Folders
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    10 days ago

    Hey Akshar Panchal, welcome to our Community! 

    Just to make sure we're on the same page, it sounds like you're referring to this feature, right? If not, then feel free to clarify. 

    Provided this is the feature you're referring to, would you mind letting me know when you first enabled it? 

    Have you checked your spam/junk folder on your email in case the alerts ended up in there?

    Keep me posted! 

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