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Forum Discussion
dardarlt
2 years agoNew member | Level 2
I cannot sign in in MacBook Air M1 (macOS Ventura)
I cannot sign in on macOS Ventura dropbox app. All previous mac sign ins were successful, I can also sign in into Web and Android. On macOS I get:
- if trying to use Google oAuth I am not getting ...
- 2 years ago
Are you on a Dropbox Basic plan with more than 3 devices connected?
Jay
2 years agoDropbox Staff
Hi dardarlt, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
- dardarlt2 years agoNew member | Level 2
No, it should not be there, it is new and clean macOS instalation.
I've also tried to use other browser as default, also tried to switch network provider - same, I cannot connect macOS dropbox app.
All the apps , like Google Drive are working perfectly.- Jay2 years agoDropbox Staff
Are you on a Dropbox Basic plan with more than 3 devices connected?
- dardarlt2 years agoNew member | Level 2
Yes, this was an issue for me (just without proper notification).
I went to https://www.dropbox.com/account/security , removed some old devices and it connected.
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