We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dardarlt
2 years agoNew member | Level 2
I cannot sign in in MacBook Air M1 (macOS Ventura)
I cannot sign in on macOS Ventura dropbox app. All previous mac sign ins were successful, I can also sign in into Web and Android. On macOS I get:
- if trying to use Google oAuth I am not getting ...
- 2 years ago
Are you on a Dropbox Basic plan with more than 3 devices connected?
Jay
Dropbox Staff
Hi dardarlt, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
dardarlt
2 years agoNew member | Level 2
No, it should not be there, it is new and clean macOS instalation.
I've also tried to use other browser as default, also tried to switch network provider - same, I cannot connect macOS dropbox app.
All the apps , like Google Drive are working perfectly.
- Jay2 years agoDropbox Staff
Are you on a Dropbox Basic plan with more than 3 devices connected?
- dardarlt2 years agoNew member | Level 2
Yes, this was an issue for me (just without proper notification).
I went to https://www.dropbox.com/account/security , removed some old devices and it connected.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!