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rd-12345's avatar
rd-12345
Explorer | Level 3
6 months ago

I got a email mentioning my account was closed, created a new account using the same email.

years ago I got a email mentioning that the account I have to this email was closed, today I tried to login but it sent me into a screen to create a account, I "created" the account using this same e...
Account Access
  • Rich's avatar
    Rich
    6 months ago
    rd-12345 wrote:

    and thats why it led me to create the account again?

    If you enter an email address on the Log In form and there's no account with that email, you're taken to the Sign Up form instead.

rd-12345's avatar
rd-12345
Explorer | Level 3

I see

 

and thats why it led me to create the account again? cuz I didnt see any "welcome back" on the email or something like that

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
rd-12345 wrote:

and thats why it led me to create the account again?

If you enter an email address on the Log In form and there's no account with that email, you're taken to the Sign Up form instead.

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