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RPGRAT's avatar
RPGRAT
New member | Level 1
9 days ago

I joined a Dropbox team and now all my files are shared with them

I joined a professional team and it gave them access to all my personal folders and files. I didn’t realise that joining a team would do this, I assumed my folders would still only be accessible by me.

I deleted the folders but when I tried to permanently delete the files it said I do not have permission. I do not have permission to delete my own folders and files????? Apparently it needs to be admin which is a colleague who I do not want to access the information.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi RPGRAT, thanks for bringing this to our attention.

    When you join a Dropbox team, you get the option to merge your account there, or to create a new account and keep files under a separate email address. 

    It sounds like you chose to merge your account, which means that the team admin now technically owns your account and all files within, including the option to permanently delete files.

    I'd recommend contacting the team admin directly to ask them to convert your account back to a personal account away from the team using these steps.

    If you need any further assistance, please let me know.

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