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aassxx2222's avatar
aassxx2222
Helpful | Level 5
4 months ago

I need to recover my Dropbox account.

I want to get my old account back but I can't. I want to chat
Account Access
  • aassxx2222's avatar
    aassxx2222
    4 months ago
    I want to recover my account, my lost mobile phone, and customer service
aassxx2222's avatar
aassxx2222
Helpful | Level 5
I want to recover my account, my lost mobile phone, and customer service
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 months ago
aassxx2222 wrote:
I want to recover my account, my lost mobile phone, and customer service

You need to provide more information before anyone will know how to help you. You say that you lost your mobile phone. Did you have two-step verification enabled on your account? Is it sending codes to your phone that you can't get?

 

What exactly is happening when you try to sign in?

 

 

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