You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I'm not receiving any email from Dropbox in order to access my account.
Hello.
When I'm trying to log in it says I will receive an email (I have yahoo), however even after a whole day there's nothing, spam folder checked, nothing. I try to go for the option to reset the password and still, nothing on my email at all!
I need to access my account please, what should I do now?
Yes, you can reach out to me anytime!
If you're not receiving Dropbox emails, follow these steps:
- Check Spam/Junk Folders: Double-check all folders, including "Spam" or "Junk."
- Verify Email Address: Ensure you're checking the correct email account linked to Dropbox.
- Whitelist Dropbox Email: Add no-reply@dropbox.com to your email contacts or safe sender list.
- Use a Different Browser or Device: Sometimes, email delivery issues can be related to browser settings or cache.
- Contact Yahoo Support: If the issue persists, Yahoo might be blocking Dropbox emails. Reach out to Yahoo support.
- Contact Dropbox Support: Use the Dropbox support page to request help accessing your account: Dropbox Help Center.
These steps should help you resolve the issue and regain access to your account.
