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Forum Discussion
JacobWalling
6 months agoExplorer | Level 3
I'm receiving other people's personal private information via email from Dropbox Fax
I'm receiving random emails by Dropbox fax that are mentioned for other people. The emails contain personal private information. Clearly failing those whom utilitize the app and a clear breach of con...
Jay
Dropbox Staff
Hi @JacobWalling, thanks for bringing this to our attention.
Could you clarify exactly what you're receiving by email? Are you part of a Dropbox Business team by any chance?
Could you attach a screenshot of this, while hiding any names or emails?
This will help me to assist further.
JacobWalling
6 months agoExplorer | Level 3
As I had mentioned random Dropbox faxes to and from many fax numbers. The attached are all different people and now I have all their personal information. I don't even want to open them anymore because they never seem to be sent to me. It's a huge security risk and honestly potential lawsuit for all these people if this doesn't stop. I will take action without the solution as well as free fax from now on with Dropbox fax considering the hassle and information i have now. I'll try to send you a direct email, however this app doesn't allow me to send attachments. So if the email I have doesn't work, provide one.
- Nancy6 months agoDropbox Staff
JacobWalling , to attach a screenshot on the forum, you’ll need to click on the following option, right before posting your reply:
However, due to the nature of the issue, I’d suggest logging a ticket with our support team directly via this page. This way, the appropriate team will investigate this further.
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