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I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.
Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three de...
11/21/24
Nancy,
First, thank you for your kind and immediate response to my post. I had waited because of the notice on your site indicating that a reply would take 24 hours, so that’s what I was expecting.
Attached is a combined screenshot of my two browsers used on my new, not-properly-working Windows 11 desktop.
The top half is a screenshot of my DuckDuckGo (DDG) default browser as it appears after invoking my LastPass application. (Incidentally, you should know that among the things I tried to get DDG to work, was I deleted all Dropbox-related passwords held within the DDG browser itself. That didn’t work, either.)
LastPass is replicated on my iPad, laptop and my new Win 11 computer. And the LastPass settings are identical on all three devices. And if I try to use those common settings (i.e., URL, name, and password, etc.)—completely independent of using LastPass—on my Win 11 computer, I also get the “new” account shown in the top half of the screenshot.
The bottom half of the screenshot is a view from my Firefox browser, again on my Windows 11 computer. It correctly shows my standard 6.25 GB account that I have used for years. I found that on Firefox, all the regular settings worked. And Firefox automatically set a bookmark within itself so I can return to it easily in Firefox.
However, this is obviously my current cloud account, which is NOT syncing with my Windows 11 “Data (D:)” drive folder—where a now-a-slightly-older, and not-updated version of my “Dropbox (Personal)” Dropbox files now reside. That folder does still have the Dropbox Logo Icon on it.
Finally, under “Installed apps” of the computer, it shows Dropbox 212.4.5767 to have been installed on 11/18/24. But, strangely, it does not show any associated GB size like the other installed apps. (Go figure???)
See, as requested attached screenshots, including one that is part of an installed file listing.
Thank you very much, Nancy. This new Win 11 computer has caused real frustration.
Gary
P.S. I guess i”m having trouble remembering/resurrecting all my passwords and profiles under the transfer to Win 11, as well as getting familiar with Dropbox Community. I just sent a reply and may need to do it again, a second time. Right now the camera icon below does not seem to be working.
