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Forum Discussion
Gary Q.1
4 months agoNew member | Level 2
I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.
Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three de...
- 3 months ago
Nancy,
Thank you so much for your help. The family matter took longer that I expected, but when I returned to the task today, I had my CIO son-in-law at my home, and with your instructions, he fixed the problem. So , much appreciation!
Gary
GGQ
3 months agoNew member | Level 1
Nancy,
Had a family situation come up that is absorbing my attention. Thanks for your reply. I will get back to this on Monday 11/25/24. It should be resolved by then.
Again, thanks for you attention to my issue.
Gary
Nancy
Dropbox Staff
3 months agoDon’t worry about it, Gary; hope everything’s OK with your family. You can get back to me whenever possible.
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