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Lazman1140's avatar
Lazman1140
New member | Level 2
2 years ago

Logged into my account and all my files are missing

I've had a drop box subscription for a few years and at renewal, December 1st, 2022, I upgraded to DropBox Plus. Last week I had a blue-screen issue on my Desktop and took it to a repairman. He saved...
Account Access
Dropbox Plus
File access
qtec's avatar
qtec
Explorer | Level 3

I just logged into my account and all files are missing. Anyone know how to contact someone at Dropbox? 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Sorry to hear that, qtec.

 

Is it possible that you've logged in to a different Dropbox account and not the one that has all your files in it?

 

What do you see in your events page?

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