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patlaw's avatar
patlaw
New member | Level 2
2 years ago

Logging In with Email Address No Longer Valid

I have several Dropbox accounts, and I'm trying to clean them up. One has an email address that is no longer valid, and it cannot be recreated. I have the password. It works. The problem is Dropbox s...
Account Access
  • Mark's avatar
    Mark
    2 years ago

    Hi patlaw 

     

    If its sending a secure code to the email unless you can get the email address active again there is no way to log in.

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Hi patlaw 

 

If its sending a secure code to the email unless you can get the email address active again there is no way to log in.

patlaw's avatar
patlaw
New member | Level 2
2 years ago

Thanks, Mark. That's very unfortunate and will certainly play into our decision whether to use Dropbox or a competitive product. 

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