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hashadz25's avatar
hashadz25
New member | Level 1
9 days ago

Not receiving the security code

Hello, I can't use dropbox anymore on my PC or iPad. When I try to log in it tells me it send a safety code to my connected email, but the code never arrives (not in the spam or elsewhere) What can I...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 days ago

Hey hashadz25 - sorry to hear you're having issues with this.

If you've already checked your email's spam/junk folder and still can't find the email with the security code, may we reach out via email to have a further look internally?

Thanks!

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