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hashadz25's avatar
hashadz25
New member | Level 1
9 days ago

Not receiving the security code

Hello, I can't use dropbox anymore on my PC or iPad. When I try to log in it tells me it send a safety code to my connected email, but the code never arrives (not in the spam or elsewhere) What can I...
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Koshe1997's avatar
Koshe1997
New member | Level 1
8 days ago

No please can you send email to my email accounts [removed per the Community's Guidelines] and the email [removed per the Community's Guidelines] i cant login on either of them due to the 6 digit code i dont recieve to my hotmails. Please help me out, it have been like this for a couple of months, and i have been trying to get in touch with support without answers. So please can you send the emails to help me out to my 2 Dropbox accounts

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 days ago

    I'm afraid I can only reach out to the email address that's linked to the Community profile you're writing from Koshe1997 

    Did you try the form I suggested before and got an error or something else that bothered you perhaps? 

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