We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

SoKe's avatar
SoKe
Explorer | Level 4
2 years ago

Phishing

Hello! I received an email from the correct Dropbox address telling me I had deleted a lot of files but can retrieve them within a month by clicking “here”. Looks suspicious, I did not do anything special lately, and I think this is phishing mail… but it seems genuine. Did anybody else receive that email?
Security
  • Rich's avatar
    Rich
    2 years ago
    SoKe wrote:
    I received an email from the correct Dropbox address telling me I had deleted a lot of files but can retrieve them within a month by clicking “here”. Looks suspicious ...

    Hover your cursor (DO NOT CLICK) over the "here" button in the email and see what URL it will open.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    SoKe wrote:
    I received an email from the correct Dropbox address telling me I had deleted a lot of files but can retrieve them within a month by clicking “here”. Looks suspicious ...

    Hover your cursor (DO NOT CLICK) over the "here" button in the email and see what URL it will open.

    • SoKe's avatar
      SoKe
      Explorer | Level 4
      2 years ago

      Thank you for your advice. It seems to be a genuine Dropbox email. I think a lot of files were deleted during my cleaning of the Amazon Music files on Itunes... difficult to know exactly what is behind since there are thousands of weird files. So I think the Dropbox warning was true but nothing to do after all 🙂 

      thank you anyway!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!