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craigpalmer's avatar
craigpalmer
Explorer | Level 3
2 years ago
Solved

Transfer from one account to another

Hi there, I have two email accounts, the old one is no longer in use but it has a lot of valuable files stored in the Dropbox account which I need. I am now using a new email account with access ...
Account Access
  • Walter's avatar
    Walter
    2 years ago

    Thanks for clarifying that for us craigpalmer 

     

    In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

     

    Let us know if you have any other questions!

craigpalmer's avatar
craigpalmer
Explorer | Level 3
2 years ago

Hi there,

Yes I am and I can access all the files on the old Dropbox.

But I want to transfer them to the new account

Cheers

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for clarifying that for us craigpalmer 

 

In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

 

Let us know if you have any other questions!

  • craigpalmer's avatar
    craigpalmer
    Explorer | Level 3
    2 years ago

    How would you suggest I do that?

     

      • craigpalmer's avatar
        craigpalmer
        Explorer | Level 3
        2 years ago

        Hi there,

        Thanks for that.

        When I share with my new account, my new account is telling me I dont have enough space to accept the folder invitation.

        The reason for this I think is because all My Documents files are being backed up using Dropbox making it full.

        How do I remove this back up and move to another means to enable space in my new Dropbox?

        Cheers

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